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Buffr Host
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Modern hotel lobby and reception - Buffr Host property management system

Turn Missed Inquiries Into Direct Bookings

AI-powered hospitality platform that answers guest inquiries 24/7 and manages your entire operation—from reservations to revenue.

No credit card requiredSetup in 5 minutesEnterprise-grade security
Modern hotel lobby and reception - Buffr Host property management system

What Buffr Host Delivers

A comprehensive platform designed to improve inquiry response, streamline booking conversion, and enhance operational efficiency.

24/7

Always Available

AI handles inquiries around the clock

Direct

Booking Engine

Convert inquiries to reservations automatically

Lean

Operations

Automate repetitive tasks and workflows

Unified

Platform

Everything you need in one integrated system

Start Managing Your Property Today

Join hospitality businesses using Buffr Host to turn missed opportunities into direct bookings. Get started in minutes.

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Buffr Host

Enterprise hospitality management.

Company

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© 2026 Buffr. All rights reserved.

concierge@buffr.ai
+264 81 437 6206
Windhoek, Namibia

See How Buffr Host Solves Your Challenges

Common challenges hospitality businesses face—and how we solve them

The Problems

Challenges you face every day

✕

Inquiries go unanswered during peak hours and weekends

✕

Manual booking entry creates errors and delays

✕

Guest data trapped in spreadsheets and notebooks

✕

No visibility into booking patterns or revenue trends

✕

Staff spends hours on repetitive data entry

✕

Competitors capture bookings you miss

✕

Guest requests and special needs fall through cracks

✕

Multiple disconnected systems require manual data entry

✕

Can't respond to inquiries fast enough to convert bookings

✕

Lost revenue from inefficient pricing and empty inventory

The Solutions

How Buffr Host solves these challenges

✓

Every inquiry answered instantly, 24/7 by Sofia AI

✓

Inquiries convert to bookings automatically in real-time

✓

Complete guest history and preferences in one unified system

✓

Real-time revenue dashboards show exactly what's working

✓

Staff focuses on guest experience, not data entry

✓

You capture every booking opportunity before competitors

✓

Automated request routing ensures nothing gets missed

✓

All systems integrated—data syncs automatically

✓

AI handles inquiries instantly, even during peak hours

✓

AI-powered revenue optimization and dynamic pricing

Our Platform Grows With You—In 3 Clear Phases

Start with immediate coverage, then expand to direct bookings and complete operations management.

1

Immediate Coverage

Sofia AI acts as your 24/7 receptionist

  • 24/7 inquiry handling via chat, email, and phone
  • Automatic guest capture and confirmations
  • Property owners CC'd on communications

Result: Zero missed opportunities

2

Direct Booking Engine

AI seamlessly integrated with your PMS

  • Converts inquiries in real-time into paid bookings
  • Secure payment processing
  • Automatic booking entry

Result: Increased direct bookings

3

Complete Operations Center

AI is the point of contact for all inquiries

  • Complete property management
  • Restaurant operations included
  • Business intelligence and analytics

Result: Full operational control

More Than Just AI—Complete Hospitality Management

Unlike phone-only solutions, Buffr Host provides everything you need in one integrated platform. No external PMS required. No fragmented systems. Everything works together seamlessly.

Buffr Host Dashboard

Meet Your AI Concierge

Sofia handles all guest inquiries 24/7—whether they come through chat, email, or phone. She captures guest information, responds instantly, sends quotations and confirmations via email, and converts inquiries into bookings automatically.

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Sofia Concierge

Demo Hotel • Online

Online now
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"Hi! I'm Sofia, your AI concierge. I'm here to help with bookings, answer questions, and make your guests' stay unforgettable."

I need a room for this weekend, Friday to Sunday. What do you have available?

S

"Perfect! I have a few great options for you. We have a Deluxe Suite with city views for N$2,500/night, or our Executive Room with balcony for N$1,800/night."

Voice Capabilities

Coming soon

WhatsApp Integration

Coming soon

24/7 Availability

Never miss a booking—chat, email, or phone

Email Management

Captures emails, sends quotations, CCs property owners

Core Platform Features

Sofia AI Concierge

24/7 availability across all channels. Handles chat, email, and phone inquiries instantly. Captures guest information, sends quotations via email, and property owners are automatically CC'd on all communications.

  • 24/7 chat, email, and phone support
  • Automatic email capture and sending
  • Quotations and confirmations via email
  • Property owners CC'd on all emails

Business Intelligence

Get instant insights into occupancy, revenue, guest satisfaction, and operational performance.

  • Live revenue dashboards
  • Guest satisfaction tracking
  • Staff performance analytics
  • Multi-property comparison

Content Management

Easily manage your property's content, menus, rooms, and services with our intuitive CMS.

  • Drag-and-drop editor
  • Room and service management
  • Real-time updates
  • Image and media management

Accommodation Management

Comprehensive property management for every type of accommodation business—from vacation rentals to AirBnB and guest houses.

  • Vacation Rentals: Self check-in, cleaning management, guest communication, dynamic pricing
  • AirBnB & Lodges: Multiple restaurants, activities management, spa services, tour bookings
  • Guest Houses: Breakfast management, housekeeping, local tours, personal service

Food & Beverage Management

Complete F&B management solutions for restaurants and bars of all sizes, with or without accommodation.

  • Standalone Restaurants: Menu management, table booking, order management, staff scheduling
  • Bars & Lounges: Bar management, bottle service, order tracking, staff scheduling

Simple, Transparent Pricing

Get started with our complete platform—no credit card required. Core features included. Premium add-ons available when you need advanced capabilities.

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Free Forever

N$0

per month, forever

Included Free:

Property & room management
Booking & reservation system
Basic Sofia AI (chat/email)
Content management system
Basic analytics dashboard
Guest relationship management
Staff management
Menu & restaurant management

No credit card required • Start immediately

Premium Add-Ons

Available when you need them

Coming Soon:

Payment processing
Advanced business intelligence
Marketing automation
Loyalty & rewards programs
Advanced automations
Voice AI & WhatsApp integration
Channel manager integrations
Enterprise features
White-label solutions
Dedicated account management

Premium features will be available as optional add-ons. Core platform remains free forever.