A comprehensive platform designed to improve inquiry response, streamline booking conversion, and enhance operational efficiency.
AI handles inquiries around the clock
Convert inquiries to reservations automatically
Automate repetitive tasks and workflows
Everything you need in one integrated system
Common challenges hospitality businesses face—and how we solve them
Challenges you face every day
Inquiries go unanswered during peak hours and weekends
Manual booking entry creates errors and delays
Guest data trapped in spreadsheets and notebooks
No visibility into booking patterns or revenue trends
Staff spends hours on repetitive data entry
Competitors capture bookings you miss
Guest requests and special needs fall through cracks
Multiple disconnected systems require manual data entry
Can't respond to inquiries fast enough to convert bookings
Lost revenue from inefficient pricing and empty inventory
How Buffr Host solves these challenges
Every inquiry answered instantly, 24/7 by Sofia AI
Inquiries convert to bookings automatically in real-time
Complete guest history and preferences in one unified system
Real-time revenue dashboards show exactly what's working
Staff focuses on guest experience, not data entry
You capture every booking opportunity before competitors
Automated request routing ensures nothing gets missed
All systems integrated—data syncs automatically
AI handles inquiries instantly, even during peak hours
AI-powered revenue optimization and dynamic pricing
Start with immediate coverage, then expand to direct bookings and complete operations management.
Sofia AI acts as your 24/7 receptionist
Result: Zero missed opportunities
AI seamlessly integrated with your PMS
Result: Increased direct bookings
AI is the point of contact for all inquiries
Result: Full operational control
Unlike phone-only solutions, Buffr Host provides everything you need in one integrated platform. No external PMS required. No fragmented systems. Everything works together seamlessly.
Sofia handles all guest inquiries 24/7—whether they come through chat, email, or phone. She captures guest information, responds instantly, sends quotations and confirmations via email, and converts inquiries into bookings automatically.
Demo Hotel • Online
"Hi! I'm Sofia, your AI concierge. I'm here to help with bookings, answer questions, and make your guests' stay unforgettable."
I need a room for this weekend, Friday to Sunday. What do you have available?
"Perfect! I have a few great options for you. We have a Deluxe Suite with city views for N$2,500/night, or our Executive Room with balcony for N$1,800/night."
Voice Capabilities
Coming soon
WhatsApp Integration
Coming soon
24/7 Availability
Never miss a booking—chat, email, or phone
Email Management
Captures emails, sends quotations, CCs property owners
24/7 availability across all channels. Handles chat, email, and phone inquiries instantly. Captures guest information, sends quotations via email, and property owners are automatically CC'd on all communications.
Get instant insights into occupancy, revenue, guest satisfaction, and operational performance.
Easily manage your property's content, menus, rooms, and services with our intuitive CMS.
Comprehensive property management for every type of accommodation business—from vacation rentals to AirBnB and guest houses.
Complete F&B management solutions for restaurants and bars of all sizes, with or without accommodation.
Get started with our complete platform—no credit card required. Core features included. Premium add-ons available when you need advanced capabilities.
Available when you need them
Coming Soon: